Returns & Exchanges
At Tata Simply Better, we strive to ensure every plant-based meal meets our high quality standards. Due to the perishable nature of our food products, we offer replacements or refunds for items that arrive damaged or defective.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately check your package for any signs of damage, leakage, or incorrect items.
- 2.Contact Support
Email our customer care team within 24 hours of delivery with your order number and clear photographs of the product issues.
- 3.Verification Process
Our quality assurance team will review your claim and the provided images to verify the eligibility for a refund or replacement.
- 4.Resolution
Once approved, we will initiate a replacement shipment at no extra cost or issue a full refund to your original payment method within 5-7 business days.