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Returns & Exchanges

At Tata Simply Better, we strive to ensure every plant-based meal meets our high quality standards. Due to the perishable nature of our food products, we offer replacements or refunds for items that arrive damaged or defective.

Return Process

  • 1.
    Inspect Your Order

    Upon delivery, please immediately check your package for any signs of damage, leakage, or incorrect items.

  • 2.
    Contact Support

    Email our customer care team within 24 hours of delivery with your order number and clear photographs of the product issues.

  • 3.
    Verification Process

    Our quality assurance team will review your claim and the provided images to verify the eligibility for a refund or replacement.

  • 4.
    Resolution

    Once approved, we will initiate a replacement shipment at no extra cost or issue a full refund to your original payment method within 5-7 business days.